FAQs
Dedicated Customer Teams & Agile Services
Our worldwide presence ensures the timeliness, cost efficiency compliance adherence required to ensure your production timelines are met.
With any service that you need, it is important that you know you are getting the best advice from a reputable company as often you will have to provide sensitive information online or over the internet. Contact our support team, we will listen to your project and give you the most efficient and low cost plan
Our payment methods are very flexible in order to give you timely service and/or make it easy for you to make the payment. From Bank Transfer to remittance.
It is important to commit to a contract if you have a long term project to cut down your cost and for timely service. But if you are having but a short term contract or a one time service, we will engage you with the best plan.
Incase you pick the wrong plan, you can always contact our support for it to be changed to your preferred plan.
After getting into a contract with us, you just have to leave the rest to us and stick on your contract. You are open to renew your contract before it expires or when it expires.
We have made our payment methods very flexible to use. Contact our customer support to get the available options and choose from there.
Unfortunately, they are no free trials with our services. you can try a short term contract or a one time service to test the quality of our services.
Once your shipment registration is complete, you will be given your tracking details for you to track and know the status of your shipment and possible delivery date and time.
You can cancel your shipment 1hour after your registration for shipment is complete. Its not possible to cancel shipment that's already on its way.
To track your shipment, open our website and visit the track & trace page. Then enter the consignment number or the tracking number on the space provided on the tracking form and click track result.